Privacy Policy

A legal disclaimer

All information, products, and services offered through the Decoryal website are provided for general informational purposes only. Decoryal makes no warranties, either express or implied, regarding the accuracy, completeness, or currency of any content. By using our website, you acknowledge that all use is at your own risk.

User Data and Privacy

Decoryal may collect personal information during order processing, customer service interactions, and marketing activities. All collected data is used only for stated purposes and is stored in accordance with applicable data protection laws.

Cookie Policy

We use cookies to enhance your browsing experience, remember your preferences, and analyze website performance. Data collected through cookies may be used for anonymous analytics and marketing purposes. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external third-party sites. Decoryal is not responsible for the content, security, or privacy policies of those sites. Access to external links is at the user's own discretion and risk.

No Professional Advice

The content provided on this website does not constitute professional legal, financial, medical, or technical advice. For such matters, we recommend consulting a qualified professional.

Intellectual Property Rights

All texts, images, product designs, and brand elements on this website are the property of Decoryal or are used under license. Unauthorized use, copying, or reproduction of any content may result in legal action.

Privacy Policy - the basics

Decoryal is fully committed to safeguarding your privacy and protecting your data. This legal summary outlines how your information is collected, used, and secured, and how Decoryal’s legal rights are protected.

Data Collection & Use: When using our website, we may collect identifiable information such as your name, email, shipping address, payment details, and communication preferences. This data is collected solely for the purpose of fulfilling your orders, communicating with you, improving services, and complying with legal obligations.
Legal Rights & Ownership: All content, branding, designs, and product information found on this website are the intellectual property of Decoryal or licensed for its use. Unauthorized copying, distribution, or misuse will result in legal action in accordance with intellectual property law.
Third-Party Disclosure: Decoryal does not sell, trade, or unlawfully share your data with third parties. Data may be shared only when legally required or with service providers under data protection agreements.
Data Security: All personal data is handled with strict confidentiality and secured using up-to-date technical measures. However, Decoryal is not liable for breaches caused by factors outside of its reasonable control (e.g., cyberattacks on third-party platforms).
User Consent & Responsibility: By using this website, you consent to this privacy policy. Users are responsible for ensuring the accuracy of the personal data they provide.

For full legal protection and further detail, please refer to our complete Privacy Policy and Terms & Conditions documents.

What to include in the Privacy Policy

1. Information We Collect

We may collect and process the following types of data:

Personal Identification Data: Name, surname, email address, postal address, phone number.
Payment Information: Billing and transaction details (we do not store card numbers; they are processed securely through third-party providers).
Order and Delivery Data: Product preferences, delivery addresses, order history.
Technical Data: IP address, browser type, device information, operating system, referring URLs.
Behavioral Data: Page views, time spent on site, click patterns (collected via cookies and analytics tools).
Communication Data: Feedback, inquiries, correspondence, social media messages.

2. How We Use Your Information

Your personal data may be used for the following lawful purposes:

To process and fulfill your orders.
To respond to your queries and offer customer support.
To manage your account and provide order status updates.
To send newsletters or promotional offers (only with your consent).
To conduct internal analytics and improve website performance.
To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing (GDPR Compliance)

We rely on the following lawful bases:

Contractual necessity (e.g., processing your orders),
Legal obligations (e.g., maintaining financial records),
Legitimate interests (e.g., improving services),

Your consent (for marketing and cookies).

4. Cookies and Tracking Technologies

We use cookies to personalize your experience, analyze web traffic, and enable core site functionalities. You can manage your cookie preferences via your browser settings or our cookie banner.

For full details, please see our [Cookie Policy].

5. Data Sharing and Third Parties

We may share your data only when necessary and under strict confidentiality:

With trusted service providers (e.g., payment processors, shipping partners),
With legal or regulatory authorities, where required by law,
With marketing platforms (e.g., Meta, Google Ads) – only with prior consent.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary to:

Fulfill the purposes outlined in this policy,
Comply with legal, tax, and regulatory requirements,
Maintain records of transactions and support queries.

7. Your Rights (Under GDPR / KVKK)

You have the right to:

Access your personal data,
Correct inaccurate or incomplete data,
Request deletion of your data (“Right to be Forgotten”),
Object to or restrict certain data processing,
Withdraw consent at any time (where applicable),
File a complaint with a supervisory authority.

To exercise these rights, please contact us at: [your contact email]

8. Data Security

We implement industry-standard security practices to safeguard your data, including:

SSL encryption,
Secure data centers and firewalls,
Limited access rights for employees,
Regular audits and backups.

However, Decoryal cannot be held liable for breaches caused by third-party platforms or force majeure events beyond our reasonable control.

9. International Transfers

If your data is transferred outside the country (e.g., to servers or service providers), we ensure:

Appropriate data protection safeguards are in place,

Standard Contractual Clauses or equivalent mechanisms are used.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we may have collected such data, please contact us immediately for removal.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with the revised date. Material changes will be notified to you via email or website notice.

12. Contact Information

If you have any questions or concerns about our privacy practices, or wish to exercise your rights, please contact us:

Decoryal Customer Support

📧 Email: [info@decoryal.com]
📍 Address: [TÜRKİYE / Gaziantep]
📞 Phone: [+90 505 795 84 89]

To learn more about this, check out our article “Creating a Privacy Policy”.